Privacy Policy
Effective Date: December 29, 2025
Last Updated: December 29, 2025
Welcome to Tournament Land. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our esports tournament platform.
1. Information We Collect
1.1 Account Information
When you create an account on Tournament Land, we collect:
- Email address (required for account creation and verification)
- Username (automatically generated)
- Password (stored as encrypted hash using bcrypt)
- Country (automatically gathered)
- Profile avatar/image (optional)
- Account role (Player, Organizer, or Admin)
1.2 Gaming Platform Accounts
When you link external gaming accounts to Tournament Land, we collect:
- Platform identifiers (Steam ID, Epic Games ID, Battle.net ID, Discord ID, Xbox ID, PSN ID)
- Platform usernames
- Rank and skill rating data (MMR, tier, leaderboard position)
- Game-specific statistics from external APIs (e.g., OpenDota, Steam Web API)
1.3 Tournament and Gameplay Data
During your participation in tournaments, we collect:
- Tournament registrations and participation history
- Match results, scores, and placements
- Game statistics (kills, deaths, assists, gold per minute, experience per minute, items, hero selections)
- Match metadata (duration, game mode, lobby IDs, external match IDs)
- Team affiliations and roles within teams
- Win/loss records and performance metrics
- Skill scores (strategy, mechanics, teamwork, communication, leadership, adaptability)
1.4 Financial Information
For payment processing and prize distribution, we collect:
- In-app wallet balance
- Transaction history (deposits, withdrawals, entry fees, prizes, refunds)
- Payment gateway transaction IDs (we do NOT store credit card details directly)
- Prize queue information (amounts, statuses, release dates)
Note: All payment card details are processed and stored by our third-party payment processors (Zarinpal, Zibal). We never have access to your full credit card information.
1.5 Communication Data
When you interact on our platform, we collect:
- In-app messages and chat conversations
- Support ticket messages and communications
- In-app notifications
- Team invitations and responses
- Friend requests and social connections
1.6 Social and Team Information
- Team memberships and roles (Captain, Member)
- Team names, logos, and descriptions
- Friend connections and social graph
- Player profiles (bio, experience level, availability, preferred positions)
- Team position applications and openings
- Referral relationships (who referred you, who you referred)
1.7 Technical and Session Data
- Session tokens and authentication cookies
- JWT tokens for API authentication
- Login/logout timestamps
- Email verification status and tokens
- OAuth tokens (for Google login)
1.8 Moderation and Safety Data
- User reports (reporter, reported user, reason, evidence)
- Ban information (reason, date, banned by)
- Dispute and review notes
- Moderation actions taken
1.9 Uploaded Media
- Avatar images
- Team logos
- Tournament banner images
- Image metadata (file size, MIME type, upload timestamp)
2. How We Use Your Information
We use your personal information for the following purposes:
2.1 Service Delivery
- Create and manage your account
- Authenticate your identity and maintain session security
- Process tournament registrations and match participation
- Generate brackets and matchmaking based on skill ratings
- Track match results and player statistics
- Manage in-game lobbies and automate result ingestion
2.2 Financial Operations
- Process entry fees and tournament registrations
- Distribute prizes to tournament winners
- Maintain wallet balances and transaction records
- Prevent fraud and ensure payment security
2.3 Communication
- Send tournament notifications and match reminders
- Provide customer support and respond to inquiries
- Deliver important platform updates and announcements
- Facilitate in-app messaging and team coordination
2.4 Platform Improvement
- Analyze platform usage and performance
- Improve matchmaking algorithms and skill calculations
- Develop new features and enhance user experience
- Debug technical issues and maintain platform stability
2.5 Safety and Compliance
- Enforce our Terms of Service and community guidelines
- Investigate and respond to user reports
- Prevent cheating, fraud, and abuse
- Comply with legal obligations and law enforcement requests
3. Data Sharing and Third Parties
We share your data only in the following circumstances:
4.1 Service Providers
- Payment Processors: Zarinpal, Zibal (for processing deposits and withdrawals)
- Email Service: SMTP provider (for account verification and notifications)
- Cloud Infrastructure: Vercel (hosting), Vercel Postgres (database)
- Authentication: Google OAuth (if you choose to sign in with Google)
4.2 Gaming Platforms
We retrieve data from external gaming APIs to verify ranks and import match results:
- Steam/OpenDota: Dota 2 match history, rank data, and player statistics
4.3 Public Information
The following information is publicly visible on your profile and leaderboards:
- Username and avatar
- Tournament placements and statistics
- Team affiliations
- Leaderboard rankings
- Win/loss records
4.4 Legal Requirements
We may disclose your information if required by law, such as:
- Responding to court orders or legal processes
- Protecting our rights, property, or safety
- Preventing fraud or criminal activity
- Complying with tax and financial regulations
4.5 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.
4. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Account Data: Retained while your account is active and for 90 days after deletion request
- Session Tokens: 30 days from creation
- Email Verification Tokens: 24 hours
- Transaction Records: 7 years (for tax and financial compliance)
- Match Results: Indefinitely (for leaderboard and historical records)
- Support Tickets: 2 years after resolution
- Moderation Logs: 3 years (for safety and appeals)
5. Your Rights and Choices
You have the following rights regarding your personal data:
6.1 Access and Portability
- Request a copy of your personal data in a machine-readable format
- View your transaction history, match records, and profile information within your account dashboard
6.2 Correction
- Update your profile information, username, and avatar at any time
- Request correction of inaccurate data by contacting support
6.3 Deletion
- Request deletion of your account and associated personal data
- Note: Some data may be retained for legal compliance (e.g., transaction records for tax purposes)
- Match results may be anonymized rather than deleted to preserve competitive integrity
6.4 Restriction and Objection
- Object to processing of your data for marketing purposes
- Request restriction of processing while we investigate a complaint
6.5 Withdraw Consent
- Unsubscribe from marketing emails (using the link in emails)
- Disable notifications in your account settings
- Revoke OAuth permissions for linked accounts
6.6 Lodge a Complaint
If you believe we have violated your privacy rights, you have the right to lodge a complaint with your local data protection authority.
To exercise your rights, contact us at: support@tournamentland.com
We will respond to your request within 7 days.
6. Data Security
We implement industry-standard security measures to protect your data:
- Encryption: Passwords hashed with bcrypt (12 rounds), HTTPS for all connections
- Authentication: JWT tokens, session management, HTTPOnly cookies
- Access Control: Role-based permissions (Player, Organizer, Admin)
- CSRF Protection: Origin validation and custom headers
- Rate Limiting: Protection against brute-force attacks
- Database Security: Prisma ORM with parameterized queries (SQL injection prevention)
- Regular Updates: Security patches and dependency updates
Note: While we take reasonable measures to protect your data, no system is 100% secure. Please use a strong, unique password.
7. Cookies and Tracking
8.1 Cookies We Use
- Authentication Cookies: Session tokens to keep you logged in (30-day expiration)
- Security Cookies: CSRF tokens and origin validation
8.2 What We Don't Use
We do NOT use:
- Google Analytics or similar third-party analytics
- Advertising cookies or tracking pixels
- Social media tracking (Facebook Pixel, etc.)
- Heatmapping or behavioral analytics tools
8.3 Managing Cookies
You can control cookies through your browser settings. However, disabling authentication cookies will prevent you from logging in.
8. International Data Transfers
Tournament Land servers are primarily located in the European Union. Your data is stored and processed on our EU-based servers to ensure compliance with data protection standards.
9. Children's Privacy
Tournament Land is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.
Users between 13 and 18 years old should obtain parental consent before using our platform.
10. Third-Party Links
Our platform may contain links to third-party websites or services (e.g., Steam, OpenDota, payment processors). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending an email notification to your registered email address
- Displaying an in-app notification upon your next login
Your continued use of Tournament Land after such changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We are committed to resolving your privacy concerns promptly and will respond to all requests within 7 days.
By using Tournament Land, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.